A well-established Leeds building merchant with 25 staff needed services to keep them running smoothly, maintain legal compliance and protect the business in the face of grievance and disciplinary issues.
Clockwork drew up official contracts and job descriptions for the company to use going forward, standardising the paperwork, simplifying the administration process and adding professionalism to the way the company operated.
In addition to this service, Clockwork were also asked to help with an ongoing grievance within the company. A Clockwork specialist investigated the case and worked with the company and the employee in question, arriving at a mutually beneficial solution that was covered with a legally binding agreement signed by both parties.
In another instance, Clockwork helped the firm in a health-related disciplinary case, providing expert advice, attending disciplinary meetings and helping the company with the wording of legally robust letters to the staff member involved.